With a Focus on Empathy, Innovation, AI, and Customer Value, the Book Serves as a Comprehensive Guide for Businesses Navigating Today’s Dynamic Digital Environment and Aligning With Their Customers’ Ever-Evolving Needs and Aspirations
RANCHO SANTA MARGARITA, Calif., July 26, 2023 (CarryOnHarry.com)
– CH Publishing is thrilled to announce the release of Chris Hood’s groundbreaking new book “Customer Transformation.” This game-changing business strategy guide seeks to enlighten companies on transforming their processes, culture, and technologies to align seamlessly with their customers’ evolving needs and aspirations. The much-anticipated work is set to hit bookstores and online platforms on Aug. 1, 2023.
Chris Hood, a digital strategy and innovation expert who has worked at industry-leading companies such as Google, Fox, and Disney, shares his knowledge and innovative insights through this essential guide. “Customer Transformation” offers a unique blend of compelling narratives, real-world case studies from industry powerhouses like Disney, Zebra Technologies, Uber, Bank of America, Shark Tank, Anheuser-Busch, ING Bank, Lego, and more, along with actionable guidelines. The book provides more than a strategy; it is a comprehensive blueprint for businesses seeking to navigate today’s complex digital landscape, nurturing dynamic and enduring customer relationships.
“Customer Transformation demystifies the critical components for leveraging empathy, innovation, and digital acceleration, the cornerstones of today’s most prosperous businesses,” Hood asserts. He also emphasizes the importance of infusing an emotional layer into any digital strategy to enhance consumer engagement and loyalty.
The book is organized into seven stages that offer a wealth of insights into how organizations can leverage technology to interface with people, cultivate a customer-centric culture that drives innovation, and understand how to align with customers’ expectations and values.
Key takeaways from the book include:
Understanding your customers’ needs before implementing any strategy
The vital importance of experimenting, innovating, and taking an outside-in perspective
The role of technology and AI in shaping customer interactions and business strategies
Connecting every technology decision back to customer value propositions.
Hood’s “Customer Transformation” is a survival guide for businesses in the digital era. It aims to equip readers with the tools to pivot, adapt, and, most importantly, align customers at the heart of every decision, thus fostering sustainable growth and shaping organizations that meet and exceed customer expectations.
For press inquiries or further information, please contact CH Publishing at 657-222-4747 or info@chpublishing.com.
About the Author:
CHRIS HOOD is a digital strategist, public speaker, podcast host, and innovator focused on building customer-centric cultures and development. Today, he advises companies on Customer Transformation, hosts his weekly Digital Show, and teaches business and technology at Southern New Hampshire University.
Author James Boudon’s New Book, “Calvary: The Eternity Eclipse,” Introduces Julia Percy, the Leader of Calvary, as She Fights to Escape Her Captors and Save Humanity
Port Allegany, PA, October 30, 2025 –(CarryOnHarry.com)– James Boudon, a graduate of the University of Rochester with a degree in English, has completed his new book, “Calvary: The Eternity Eclipse”: an enthralling novel that follows Percy as she discovers a nefarious scheme after she and three of her teammates have been abducted by these same rebels while returning from a three-month sabbatical on the distant planet Illyria. Percy herself is subsequently disabled and transformed into a human robot subservient to every whim of her archnemesis, Joshua Winston, who is the leader of the rebels. Meanwhile, the other members of Calvary still on Earth face their own problems as their headquarters is attacked by an advance group of the Gehadeans who seek to sideline the team from averting the impending apocalypse.
Author James Boudon began dabbling at writing short stories in the fourth grade and moved on to creating a comic book called “Rabbitman” during high school and a “Star Trek” novella during college. He has also written numerous poems and song lyrics. He currently works as a rural mail carrier for the US Postal Service and spends his spare time enjoying golf, hiking, and other outdoor activities when he is not writing. He lives in the beautiful hills and countryside of north central Pennsylvania in a rather remote area where the wildlife outnumbers the people.
Boudon writes, “Julia Kristina Percy sighed as a cool breeze from the oscillating floor fan wafted across her scantily clad sculpted physique. Simultaneously upon the memory-sphere player, Impala Quiff, ‘IQ,’ launched into a squealing high-octane guitar solo. Percy moaned contentedly and closed her eyes as the familiar rock ballad evoked a myriad of all-but-forgotten nostalgia. She was reclining on a lounge chair in the living space of her hotel suite. She had just returned from a vigorous workout in the resort’s large pool and was still clad solely in her olive-green bikini. Lead vocalist Nigel Jape resumed crooning the tune’s lyrics in his scintillating and dulcet tones.”
Published by Page Publishing, James Boudon’s memorable tale invites readers to discover whether Percy will be able to return to her home world ahead of the Bellerophon. Otherwise, all life on the planet will be incinerated, and humanity itself will be erased from existence within the universe.
Readers who wish to experience this engrossing work can purchase “Calvary: The Eternity Eclipse” at bookstores everywhere, or online at the Apple iTunes Store, Amazon, Google Play, or Barnes and Noble.
For additional information or media inquiries, contact Page Publishing at 866-315-2708.
About Page Publishing:
Page Publishing is a traditional, full-service publishing house that handles all the intricacies involved in publishing its authors’ books, including distribution in the world’s largest retail outlets and royalty generation. Page Publishing knows that authors need to be free to create, not mired in logistics like eBook conversion, establishing wholesale accounts, insurance, shipping, taxes, and so on. Page’s accomplished writers and publishing professionals allow authors to leave behind these complex and time-consuming issues and focus on their passion: writing and creating. Learn more at www.pagepublishing.com.
Atlantic City, NJ, October 23, 2025 –(CarryOnHarry.com)– E.B. Hughes, the New Jersey based writer/ director and founder of EBFilms, a New Jersey based Film Production company, responsible for the films “Exit 0” (2019), “Turnabout” (2016) and “The Long Way Back” (2021), will begin production on a new film entitled “State of Confusion,” written and to be directed by Hughes, and starring Peter Greene Pulp Fiction, The Mask, City of Lies. Filming is set to begin in late fall of 2026. This will mark their 3rd collaboration together. Hughes described the story as a crime genre with elements of drama. “It’s a script I feel strongly about, and within depicts a father/ son relationship that is quite strained, and goes into some dark waters.” Filming will take place in and around the Cape May, NJ area, and also parts of New York. Hughes also mentioned he currently has a new film in post production slated for release in 2026, and is also shooting another project in spring of 2026.
